Builder Services Representative

Star Building Systems is a leading manufacturer of custom designed metal building systems for commercial, industrial, institutional and agricultural use. Star Building Systems and our more than 1,000 authorized Star Builders have a reputation for quality?quality products, quality construction and quality relationships. The end result for our customer is a building solution that meets and exceeds their expectations, from start to finish.
Equal Opportunity Employer ? Minorities/Women/Veterans/Disabled.
The primary purpose of a Builder Service Representative is to Act as liaison between Star Building Systems Builders / Customers and all departments within the organization from pre-order through shipment. Responsibilities include, but not limited to.
Clarification of SBS Building Orders received from Builders and other Customers to define scope of work and generate internal work orders to insure customer expectations are met and work is processed in an expeditious manner.
Responsible for verification and accuracy of pricing submitted with Purchase Orders.
Understand the team concept and that working together as a team will positively impact responsiveness, timeliness and quality.
Ultimately, to meet or exceed customer expectations and insure dealing with Star Building Systems is the most pleasant portion of Builder / Customer's business activity.
Effective written and verbal communication as well as mathematical and basic computer skills.
An understanding of NCI Building Systems product offering as well as general construction fundamentals and engineering principles and the ability to read and interpret architectural plans and specifications.
The ability to communicate and work effectively with people at all levels both internally and externally.
Minimum 2 years industry experience in sales, estimating, engineering, drafting, or project management.

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